Temporary technical glitch in Amazon’s cloud service baffles the internet

Published On:March 1, 2017, 3:59 pm

Amazon’s cloud serviceVarious prominent websites and services were knocked offline by a technical failure at one of Amazon’s prime US data centres. Many web users witnessed a far-flung glitches on Tuesday, from the news site to all the government sites, post Amazon.com Inc’s famous cloud service which hosts their data went down after a technical disruption.

Due to the technical glitch, Amazon’s Simple Storage Service, or Amazon S3, had problems receiving and sending clients’ data for more than 3.5 hours, according to the company status reports online.

Amazon Web Service (AWS) enables firms to rent cloud servers so as to host data on the internet without the need of investing in their own infrastructure.

On Tuesday, websites such as Q&A, Quora, and Trello, which assists people in keeping a tab on the productivity, went down. After many hours, Amazon said that it has corrected the technical problem. The entire event disrupted other websites such as AOL, ESPN, Giphy, Medium and Slack.

However, it did not make public the reason behind the disruption.

Though the company did not share the reason behind the problem, and a few of its smaller cloud applications in North America maintained to have issues.

The sudden disruption highlighted the escalating dependence of several organizations on the cloud for secure and cheap data storage. Amazon Web Service is the world’s largest cloud business.

In the meantime, Apple Inc. on its website accounted troubles with its app store, music-streaming service and other products,which was later resolved. The make of the iPhone did not comment immediately on the reason; but, it earlier has said that it uses Amazon S3 for some sort of storage.

The editor in chief of tech website The Verge, Nilay Patel tweeted saying, "published without an image because our image system runs on AWS." Also, Slack Technologies Inc, the messaging startup said that users might have experienced difficulty while uploading files owing to problems with its hosting service.

Gene Munster, head of research for Loup Ventures said "Imagine your business not being able to run for a day. That's a big problem."

Not just that, the Tuesday’s disruption went beyond the business world. A website for Georgetown University professors to manage course content and grade assignments, which depends upon Amazon’s cloud, had face connectivity issues, reported the university’s chief of information officer.

A representative for the U.S. Securities and Exchange Commission said in a statement, "Our cloud services provider has informed us that they are experiencing issues that are affecting page loads on sec.gov and that they are working to resolve the issues as quickly as possible."

Munster termed the disruption, ‘a temporary black eye’ for Amazon. He further said that the Customers would not take the pain of changing the complete cloud service just because of one-time event.

AWS is a huge, fast-growing source of revenue for Amazon. It has changed the face of a retailer who was once known only for selling books online, into a next-level technology platform.After the Tuesday’s event Amazon’s shares closed down less than one percent.

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